Privacy Policy
Last updated: 18 September 2026 | Premier Building Materials Ltd
1. Who We Are
Premier Building Materials Ltd ("we", "us", "our") is registered in England & Wales under Company Number 16782197. Our registered office is Fairmont House, Bull Hill, Leatherhead, England, KT22 7AH. We are the data controller for the personal data described in this Privacy Policy. You can contact our Data Protection Officer at: privacy@premierbuildingmaterials.co.uk.
2. What Data We Collect
We collect the following types of personal data: (a) Identity Data: name, username or similar identifier; (b) Contact Data: email address, telephone number, billing and delivery address; (c) Financial Data: payment card details (processed securely by our payment provider — we do not store card numbers); (d) Transaction Data: details about purchases and orders; (e) Technical Data: IP address, browser type, device information, pages visited; (f) Usage Data: information about how you use our website and services; (g) Marketing Data: your preferences in receiving marketing from us.
3. How We Use Your Data
We use your data to: process and fulfil orders including delivery; manage your account and trade account application; process payments and prevent fraud; communicate with you about orders, returns, and enquiries; send you marketing communications (where you have consented or we have a legitimate interest); improve our website, products, and services; comply with legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the UK GDPR: Contract: to perform our contract with you or take steps prior to entering into a contract; Legal Obligation: to comply with our legal and regulatory obligations; Legitimate Interests: for business development, fraud prevention, and improving our services; Consent: for marketing communications where you have opted in.
5. Data Sharing
We may share your data with: delivery and logistics partners (to fulfil orders); payment processors (to securely process transactions); cloud and IT service providers (to operate our systems); marketing and analytics platforms; regulatory authorities (where required by law). We do not sell your personal data to third parties.
6. International Transfers
We may transfer your data to countries outside the UK where our service providers operate. Where we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the ICO.
7. Data Retention
We retain personal data for as long as necessary for the purposes set out in this policy. Transaction records are kept for 7 years for tax and accounting purposes. Marketing data is held until you unsubscribe. Technical data is typically retained for 13 months.
8. Your Rights
Under the UK GDPR, you have the right to: access your personal data; correct inaccurate data; erase your data (in certain circumstances); restrict or object to processing; data portability; withdraw consent at any time; lodge a complaint with the ICO (ico.org.uk). To exercise any of these rights, please contact us at privacy@premierbuildingmaterials.co.uk.
9. Cookies
We use cookies and similar tracking technologies on our website. For full details of how we use cookies, please see our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or contacting you directly. This policy was last updated on 18 September 2026.